Frequently Asked Questions
I have an old product, how do I get more information on it?
We’d love to share any information we have available to us! Please email a picture or two to email@example.com.
Do you still have replacement parts for my discontinued product?
If you don’t see your model listed online, we may still have parts available for purchase. To see if we still have a particular part, please contact customer service at (800)621-7613 or email us at firstname.lastname@example.org.
Do you have old decals available?
We no longer have any of the old decals available. If you have a steel wagon, we offer a decal for purchase. For more details, click here.
Do you have touch up paint/What paint should I use to refurbish my product?
Radio Flyer does not have paint available, as it is propriety. Paint that is similar, but not exact, in color may be purchased from a store using the PMS (Pantone Matching System) numbers below: Red: PMS 187 Dark Pink: PMS 1925C Light Pink: PMS 1905
How much is my product worth?
Radio Flyer does not maintain information regarding the value of discontinued or older model products. We recommend contacting a local antique or toy dealer for a proper estimate.
Do you have the instruction sheets for my product?
To find instruction sheets for your product, please click here. If you cannot locate your model online, please email email@example.com with your model number or an image of your product. Our representatives will search through our archives to locate your particular product’s instruction sheet.
Do you still make the metal hubcaps?
The large metal hubcaps were replaced by the red plastic hubcaps in 1967. We no longer have any of the metal hubcaps available.
I have a Model 99, what wheels should I purchase?
We no longer manufacture wheels that measure 9 inches in diameter. We recommend purchasing our 8.5 inch wheels in a quantity of 2 or 4 to prevent an unstable wagon. Please note that this wheel has a steel inner hub and hard rubber tread. This wheel can be found here.
I have a Model 98, what wheels should I purchase?
We no longer manufacture wheels that measure 6.5 inches in diameter. We recommend purchasing our 7 inch wheels in a quantity of 2 or 4 to prevent an unstable wagon. This wheel can be found here.
Why did you discontinue this model?
Radio Flyer must continually develop new products to meet retail and consumer demand. This leads to the discontinuation of older products to make room for new items.