The standard battery (RF60) lasts between 1-2 hours of continuous running depending on speed selected The premium battery (RF90) lasts between 1.5-3 hours of continuous running depending on speed selected Note: The run times listed above are averages as they can vary by child’s weight, riding terrain and speed.

Yes, accessories can be purchased separately here!

Radio Flyer does not maintain information regarding the value of discontinued or older model products. We recommend contacting a local antique or toy dealer for a proper estimate.

We no longer manufacture wheels that measure 9 inches in diameter. We recommend purchasing our 8.5 inch wheels in a quantity of 2 or 4 to prevent an unstable wagon. Please note that this wheel has a steel inner hub and hard rubber tread. This wheel can be found here.

We do not recommend storing your products outside as the weather can affect the durability of any product. We recommend the following:
Steel & Wood Products: Store in a protected area away from humidity, rain, and snow. If the product gets wet, make sure to dry thoroughly. For winter storage, coat the metal parts with liquid car wax to prevent moisture from damaging the parts.
Plastic Products: Store away from long-term and/or direct sunlight as this may cause some color fading. The product should also be stored in an area that is cooler, as long-term heat exposure can warp, deform, and degrade the molded plastic
Battery Operated Vehicles: Do not use the product in wet conditions. Water or moisture can damage electronic components and limit product function. Store in a protected, shaded area away from rain and snow, preferably indoors. Direct sunlight can cause the plastic surface’s color to fade. For best product performance and battery life longevity, store the product in a dry location between 35°F (2°C) and 77°F (25°C). The charger should be kept dry and is to only be used in dry locations. Charge the product’s battery once a month, even when not used. Failure to charge during long-term storage will negatively impact the capacity of the battery.
Folding Wagons: Store in a protected area away from humidity, rain, and snow. If the product gets wet, make sure to dry thoroughly. For winter storage, coat the metal parts with liquid car wax to prevent moisture from damaging the parts.

We recommend drying off your product immediately to avoid rust on metal components and hardware.

Some of our most popular replacement parts for our most recent product line are available on our website here. Please choose the category from the drop down list and to see what products are available. You can also call Customer Service directly at (800)621-7613 for a complete list of replacement parts. Orders can be placed on our website or over the phone.

AMany of Radio Flyer’s replacement parts are specific to their model number. If you have a question as to whether or not a replacement part will fit your product specifically, please call Customer Service at (800)621-7613 or email at customerservice@radioflyer.com

We apologize that you received your Radio Flyer product with a missing part(s). To place a replacement order under warranty, please fill out our Warranty Replacement Form, or contact customer service at (800)621-7613 or customerservice@radioflyer.com. Please have your MD Number on hand when contacting Customer Service. Please click here to view where your MD Code/Model Number is located.

Instruction sheets can be found here. If you cannot locate instruction sheets for your particular product, please email Customer Service customerservice@radioflyer.com with your model number and/or a picture of your product.

Yes, Radio Flyer ships within North America, as well as parts of Europe and Asia. Please click here for a list of our international distribution. Please note that model availability will differ by country.

Please ensure that the billing address listed is linked with the particular card you are using to avoid multiple authorizations. If you are still experiencing issues, please contact Customer Service at (800)621-7613. If you see multiple authorizations on your account, they will fall off within 3-10 business days, depending on your bank.

Radio Flyer has many great benefits, including a wellness reimbursement to help make it easier to join your local gym, 2 paid days off per year to volunteer at your favorite charity, a collaborative work environment, and many more! For more details, please visit our benefits section of our website.

If you would like to cancel your order, please contact Radio Flyer’s Customer Service Department at (800)621-7613 within 1 hour of placing your order. Cancelations can only be made during Customer Service’s business hours, which are Monday through Friday from 8:00am CST to 5:00pm CST.

The multiple charges that you are seeing are pending authorizations. These authorizations are attempts and not official captures, and will drop from your statement within 3-10 business days, depending on your bank. These charges may have appeared due to multiple order attempts or a difference between the billing and shipping address. However, unless you have received multiple order numbers, only one order has been received in our system. If you would like to verify your order, please call Customer Service at (800)621-7613.

Please complete the Contact Us Form below, using “Social Media Influencer & Media Requests” as the contact reason. Please include detailed information regarding your inquiry or question, so that our team may assist.

To place a tax exempt order, we will need to view a copy of your tax exempt form. This form can either be emailed to customerservice@radioflyer.com or faxed to (773)637-8874. Please include a contact phone number and a representative will contact you within 1 business day to complete your order.