Electric Vehicles Troubleshooting Guide
Find Your Product:
Guide 1
Model #903 & #904
Guide 2
Model #906
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All Guidelines | Battery Guidelines | Vehicle Care |
Safety Guidelines | Troubleshooting |
All Guidelines
- Undercharged battery
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Charge the battery. Battery should be charged before first use. Never charge the battery longer than 18 hours.
Check battery connections during charging. Check all wires and connectors. Make sure that they are connected properly. See assembly step #17.
Make sure wall outlet power is “ON.” - Charger is not working
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Ensure that the LED light on the charger is RED while charging. Contact Radio Flyer Customer Service if LED light is not on.
- Tripped Thermal Fuse/Switch
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Thermal switch may have tripped because the vehicle was overloaded or the driving conditions were too severe. Once the switch/fuse has tripped, release the button on the handlebar and wait 15 seconds before operating the vehicle again. To avoid tripping the fuse, do not overload the vehicle by exceeding the 45.0 lb (20.4 kg) maximum weight capacity. Do not pull anything behind the vehicle or drive up hills as it will trip the fuse. Do not run into fixed objects, which can cause the wheels to stop spinning and ultimately trip the fuse.
- Loose Wire/Connector
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Check all wires and connectors. Make sure that they are connected properly. See assembly step #17.
- Old Battery
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The 6V battery is rated for 1 year of use. Improper care and charging may lead to a shorter battery life. Please contact Radio Flyer customer service for replacement parts.
- Electrical switch damage
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The electrical switch may have become corroded due to water or moisture. Contact Radio Flyer Customer Service and provide pictures of damaged components.
- Defective Motor
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Contact Radio Flyer Customer Service for additional trouble shooting.
- Undercharged battery
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Charge the battery. Battery should be charged before first use. Never charge the battery longer than 18 hours.
Check battery connections during charging. Check all wires and connectors. Make sure that they are connected properly. See assembly step #17
Make sure wall outlet power is “ON.” - Overcharged Battery
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The battery should not be charged for more than 18 hours. Charging for periods greater than 18 hours can cause damage to the battery life.
- Old Battery
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The 6V battery is rated for 1 year of use. Improper care and charging may lead to a shorter battery life. Please contact Radio Flyer customer service for replacement parts.
- Vehicle is Overloaded
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Maximum weight capacity = 45.0 lb (20.4kg). Overloading the vehicle will cause lower speeds.
- Driving Conditions Are Too Severe
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Driving on hard level ground is preferred. Driving on an incline will decrease the speed of the vehicle.
- Undercharged battery
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Charge the battery. Battery should be charged before first use. Never charge the battery longer than 18 hours.
Check battery connections during charging. Check all wires and connectors. Make sure that they are connected properly. See assembly step #17.
Make sure wall outlet power is “ON.” - Old Battery
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The 6V battery is rated for 1 year of use. Improper care and charging may lead to a shorter battery life. Please contact Radio Flyer customer service for replacement parts.
- Loose Wire/Connector
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Check all wires and connectors. Make sure that they are connected properly. See assembly step #17.
- Defective Motor
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Contact Radio Flyer Customer Service for additional trouble shooting.
- Broken Gearbox
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Call Radio Flyer Customer Service for additional support.
- Defective Wheel
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Call Radio Flyer Customer Service for additional support.